INNOV8 Report...

INNOV8 2.0 assignment report...

• 3 people/group
• complete each module

1. Smarter Traffic -- Evaluate existing traffic patterns and re-route traffic based on incoming metrics.
2. Smarter Customer Service -- Using a call center environment, players develop more efficient ways to respond to customers.
3. Smarter Supply Chains -- Evaluate a traditional supply chain model, balance supply and demand and reduce environmental impact.

• Make report on:

1. How long did it take you to finish each module?
2. What do you find inside that are difficult or easy about playing the game?
3. By playing each modules, does it make you understand the concept of Supply Chain Management, CRM, and Logistic?
4. Score on each module (please compare your score with the Global scoreboard and see where you rank)
5. Explain in detail the BPM (Business Process Management) process that you used to finish each module.
6. What can be improved for INNOV8 3.0?
7. If given the opportunity, would you want TBS to offer a class based on Virtual World concept (i.e. SecondLIfe, Innovate, Restaurant City, Farmvilles, etc)?
8. What do you like the most/least about the game?

Okay krub.. this report will due on the last week of our class... let's make it Feb 22? Thanks krub...